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 What are the different types of CCTV lenses?

There are four types of lenses for CCTV use: Fixed Aperture, Manual Iris, Auto Iris, and Zoom. If the area you wish to observe experiences infrequent changes in light, use a manual iris lens, which can be adjusted for light only by hand. If the area the Security Camera will be observing experiences frequent changes in light, use an auto-iris lens. These lenses adjust to light changes automatically. Auto-iris lenses come in Video or DC, and cameras generally support one format or the other. Be sure your lens matches the camera. To perform close-ups, get a zoom lens, manual and motorized zoom lenses are easily available from most retailers.

 Which type of Security Camera should I use?

A security camera can come in many different styles including dome, bullet, infrared and c-mount. The security camera that will work best for your application will depend on several factors such as whether you will use the security cameras inside or out, during the day, nighttime, or both.

 Why is Digital Video Recording better then my VHS machine?

VHS machines have a limited recording capability. Tapes must be changed periodically or reuse tapes.

Digital have ten or even 100X the recording power - a 60 Gb hard drive can store live video for a week.

 How do I use the Port Forwarding feature for remote access?

You have to set "Port forwarding" in the router in order to share the device outside of the network (remote view).

Basically, port forwarding is forwarding the port(s) from the external IP address to a dynamic IP addressed device (like a camera or DVR). The devices default port is 80. So, you have to forward port 80 from your router to the device.

In a D-Link router, Log into the router, go to Advanced > Virtual Server > choose Enable > name>assign any

 What is "NTSC" and "PAL" system?

NTSC(National Television Standard Commitee)was developed in the USA in 1953 and is used in North America,most of South America and Japan,and it provides video resolution of 525 lines. PAL(Phase Alternating Lines)developed in Europe provides up to 625 lines of resolution and is used in most other areas of the world.

How to change IP address of DVR while connected to a TV

1. Hit the "Menu" button. If it asks for password, the default password is 0000 (Press Enter 4 times)
2. Then press the Down button until "Advance" is highlighted.
3. Hit the Enter button, then the Down button until you reach "Network"

How do I add, delete or edit user accounts?

1. Open and access the DVR using Video Server E. Click on the System Config 
2. button.
3. Go to General > Account. Click on the user that you would like to make changes to. Click on Add, Delete, or Edit.
4. Add or Edit the user account information. Click on "Ok" when you are done.
5. Hit "Apply" to apply changes.

I can only see a black square. Why??

You may need to download the lasted version of Codec Pack to display the video.

How can I access my DVR and see the images from public network?

I can access my DVR from inside of my network but not from outside, how can I access my DVR and see the images from public network?

Most of the routers in the market will support “Remote Access via the Internet” to any internal devices and equipments such as computers, printers, cameras, and DVR.

Please contact your router manufacturer support, and inquire about the procedures to perform a remote port forwarding function. You will need to provide the port number and IP address

Why does the power LED blink or flash on my camera?

This indicates that the power adapter no longer supplies an adequate power.

Please replace the adapter with the same voltage/amp rating (12V 1.5Amp).

We will replace the power adapter within the standard warranty period.

What type of the hard drive does the DVR support, and how long can it record?

Serial ATA (SATA) Hard Drives (Serial Advanced Technology Attachment).

You can obtain the recording time information from the DVR user manual.

Here is the suggestion for the basic DVR system:

1. DVR (4, 8, 16 channel)
2. Hard Drive (SATA Hard Drive)
3. DVR Camera(s)
4. BNC/Power Cable(s)

You may also need one of the following items for video output in order to configure the DVR settings:

1. VGA Converter (D/V or BNC)  (If you connect the DVR to computer VGA monitor)
2. BNC/RCA-12ft cable (If you connect the DVR to regular TV monitor which support RCA connection)

Note: DVR DOES NOT SUPPORT PLUG AND PLAY.

What is MPEG-4?

MPEG-4 is the next-generation, global multimedia standard, delivering professional-quality audio and video streams over a wide range of bandwidths, from cell phone to broadband and beyond.

It's not difficult to buy and install a security system.You need a recorder,cameras,cable and power. Anyone can piece a system together! It's easy!

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